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Corporate History
Background
Two themes have dominated the evolution of SPSS Inc. as a company:
- SPSS technology has made difficult analytical tasks easier through
advances in usability and data access, enabling more people to benefit
from the use of quantitative techniques in making decisions; and
- The company's domain expertise has centered on analyzing data about
people their opinions, attitudes, and behavior.
The Company's mission to "drive the widespread
use of data in decision-making" derives directly from these two themes.
The company's success has been based upon its ability to demonstrate the
very real benefits that the use of SPSS technology provides. Underlying
this ability is the collective conviction that analyzing data, and incorporating
the results into the decision-making process, leads to better decisions.
The origins of SPSS
In 1968, Norman H. Nie, C. Hadlai (Tex) Hull and Dale H. Bent, three
young men from disparate professional backgrounds, developed a software
system based on the idea of using statistics to turn raw data into
information essential to decision-making. These three innovators
were pioneers in their field, visionaries who recognized early that
data and how you analyze it is the driving force behind sound decision-making—the
DNA of intelligence.
This revolutionary statistical software system was
called SPSS, which stood for the Statistical Package for the Social Sciences.
Nie, Hull and Bent developed SPSS out of the need to quickly analyze volumes
of social science data gathered through various methods of research. The
initial work on SPSS was done at Stanford University with the intention
to make it available only for local consumption and not international
distribution. Nie, a social scientist and Stanford doctoral candidate,
represented the target audience and set the requirements; Bent, a Stanford
University doctoral candidate in operations research, had the analysis
expertise and designed the SPSS system file structure; and Hull, who had
recently graduated from Stanford with a master of business administration
degree, programmed.
As is typical of creations born of necessity, SPSS quickly
caught on at universities throughout America and was soon in demand. It
also became apparent to the developers of SPSS that they had more on their
hands than an effective, efficient method of analyzing data; they had
a viable product. In addition to their academic work, they now needed
to consider pricing, shipping and other issues of commerce. They made
sure that tapes of source code were sent to a small, but enthusiastic,
user community, and continually maintained and enhanced SPSS.
After graduate school in 1969, Nie joined the University
of Chicago's National Opinion Research Center. The University of Chicago
considered SPSS an important intellectual property and encouraged Nie's
continuing development of the software system. Nie was successful in recruiting
Hull to join him at the University of Chicago by encouraging him to take
a position as the head of the university's Computation Center. Bent, a
Canadian, decided not to join Nie and Hull in Chicago, and returned to
Canada where he had an academic appointment at the University of Alberta.
With Nie and Hull juggling both their academic and SPSS responsibilities,
they continued to work diligently spreading the word and market appeal
of SPSS.
The early success of SPSS was directly related to the quality
and availability of the documentation that accompanied the software. McGraw-Hill
published the first SPSS user's manual in 1970. Once the manual was available
in college bookstores, demand for the program took off. Nie, Bent, and
Hull received a royalty from sales of the manual but nothing from distribution
of the program. In Nie's words, "It was like Gillette selling razors
at cost and getting its profits from the blades."
With the sales of SPSS growing rapidly, the IRS determined
in 1971 that SPSS was a small software company, which threatened the non-profit
status of the University of Chicago within which SPSS had been housed.
In 1975, SPSS incorporated and the two founders, Nie and Hull, neither
of whom ever dreamed of running their own business, became the new company's
executives. In spite of having no venture capital or financial backing,
these two entrepreneurs secured for SPSS universal control of the academic
marketplace due to the fact that SPSS was, and is, a portable code that
enabled academic institutions to port it to most of the large mainframe
computer systems, which included Control Data 6000 series, Burroughs large
systems, Univac 1108, GE (subsequently Honeywell) large systems, Digital
Equipment Corporation (DEC) large systems. SPSS also quickly became useful
to the government and commercial markets. NASA began using SPSS for mean
time between part failure on the space shuttle in the mid-1970s, and the
National Forest Service used the software for incidences of injuries and
bear encounters throughout the national parks system. Consumer products
companies like Procter & Gamble and Anheuser-Busch also realized the
value of SPSS in analyzing marketing research data.
Another factor contributing to the growth of the Company
in the 1970s was Nie's, Hull's and their employees' effectiveness in understanding
their customer base and staying ahead of the technology curve. In the
mid-1980s they introduced the first mainframe statistical package to appear
on a personal computer. The organization was first again in 1992 with
the release of statistical products for the Microsoft Windows® personal
computer operating system. SPSS Inc.'s reputation for thought leadership
and innovators continued to grow with the onset of the Internet and the
dawn of the Information Economy.
In 1992, Nie felt that it was time to turn over the day-to-day
management of the Company to new leadership. Jack Noonan was appointed
SPSS Inc.'s president and chief executive officer, and Nie continued as
chairman of the board, a role in which he continues to serve today. Hull
remained on the development side of the business where he is still currently
involved in the development of SPSS and other key technologies. Many of
the original employees of the company still remain employees of SPSS Inc.
Under Noonan's leadership SPSS Inc. continued to flourish
by keeping in touch with its customers' needs and staying abreast of technological
advances. The Company strengthened its leadership in the analytical marketplace
through acquisitions that expanded the depth and breadth of its analytical
offerings. Acquisitions included the addition of technologies such as
data mining, a business intelligence suite for the IBM® eServer iSeries,
Web analytics, sophisticated analytical components, a Web interface for
online analytical processing (OLAP) technology and text mining. These
technologies were introduced by SPSS Inc. to better capitalize on the
expanding need for understanding ever-increasing volumes of data, and
to support the company's mission to drive the widespread use of data in
decision-making.
Over its thirty-seven year history, SPSS Inc. has evolved
into an international corporation that delivers analytical tools and
solutions to organizations around the globe. While customers and their
industries vary, they share a common need to gather insight from the
analysis of data. The Company's analytical technology from its early
beginnings has enabled organizations to learn from the past, understand
what is happening today and anticipate the future in order to manage
it effectively.
Company Timeline
There have been five stages of growth in the institutional history of SPSS:
1968-1975: "SPSS becomes a product," when the technology was first developed and grew on its own as an academic enterprise. SPSS founders, Norman H. Nie, C. Hadlai (Tex) Hull and Dale H. Bent, distribute tapes of source code to a small, but enthusiastic, user community, while maintenance and enhancement was done by the original authors.
1975-1984: "SPSS becomes a corporation." The Company is separately incorporated when its revenues threatened the non-profit status of its original hosting institution, the National Opinion Research Center at the University of Chicago. During this start-up phase, the business was organized and a number of development initiatives were undertaken.
1984-1992: "The age of the PC, " with the Company growing from $18m to $38m on the strength of the market-leading statistical analysis system for PC DOS. SPSS was the first to market with a statistical software product on PC DOS.
1992-1996: "The age of Windows," with the Company shipping the first Windows version of a statistical software package in 1992. This version drove revenues to $84m by 1996. The business was focused on statistical products, and the acquisition strategy complemented this direction by bringing in other statistical products companies, such as SYSTAT (1994) and Jandel (1996).
1997-2002: "The transition to the enterprise." This period has been the age of growth by acquisition and the rise of analytic applications as a complement to the core statistical products business. The Company grew from $110m in 1997 to a projected $209m in 2002 through the acquisitions of Quantime (market research application software), ISL (data mining software), ShowCase (business intelligence software for the middle market), NetGenesis (analytical application for Web data), LexiQuest (text mining software), and netExs (a Web interface for OLAP technology).
2003: Predictive analytics is successfully established as a market segment. SPSS played a thought-leadership role in the emergence during 2003 of predictive analytics as an important, distinct segment within the broader business intelligence software sector. Predictive analytics complements and enhances other information technologies. Organizations that employ predictive analytics not only know what has happened, they also know what is likely to happen next. Most importantly, they know what to do about it by using this knowledge to increase revenue, reduce costs, and improve outcomes. SPSS saw a growing awareness of these benefits among the commercial, public sector, and academic organizations its serves. To enhance it focus on predictive analytics, SPSS acquired Dutch-based DataDistilleries, a provider of predictive analytic applications in November of 2003.
2004: Predictive analytic applications come of age. In 2004, SPSS a ccelerated the introduction of predictive analytics applications, leveraging skills and integrating technologies from recent acquisitions, including DataDistilleries. A new version of PredictiveMarketing was introduced, as well as a new application, PredictiveCallCenter. Additional development work set the stage for additional applications to be introduced in 2005.
2005: Today, SPSS is recognized as a leader in the nascent predictive analytics market space. Predictive analytics, which combines advanced analytics and decision optimization, will continue to be a focus for the organization as it seeks to increase marketplace understanding of the business benefits that predictive analytics provides.
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